devakiceramics.com

Faq's

Devaki Ceramics is a showroom and trader of high-quality tiles, sanitary ware, fittings, and wellness products based in Pondicherry (Puducherry), India.

Their showroom is at 8, Kamaraj Salai, Thattanchavady, Puducherry, 605009

 You can reach them via phone at (+91) 97 86 91 26 37 or by email at devakiceramics.tiles@gmail.com

 (Not explicitly stated on their site.) For business hours, it's best to call their phone number or visit their showroom to confirm.

They offer a wide range of products, including:

Tiles (floor and wall)

Sanitary ware (EWC, wash basins, Indian water closets)

Fittings (bathroom and kitchen)

Wellness products (bath tubs, steam units, shower panels)

Water heaters, kitchen products, door products, accessories

They work with several top brands such as Somany, RAK, Jaquar, and Hindware

 Devaki Ceramics operates as a trader (both wholesale and retail). 

 According to their “About Us” page, they have over 20 years of experience.

Their website does not explicitly mention installation services. For installation, you should consult with them directly or hire a contractor.

 The site does not clearly state custom design services. You can inquire with their team (via email or visit) to check for customized orders or special designs.

Yes  many of their sanitary ware fixtures are designed with water-saving technology

While “water-saving technology” is mentioned, there’s no detailed "sustainability" or "green certification" info on the website. You could ask them directly about eco-certified tiles or fittings.

They provide wellness products such as bath tubs, shower panels, and steam units.

Yes — Devaki Ceramics offers a “Get a Free Quote” option on their website.

The website doesn’t clearly specify delivery geography. Since they are a trader / retailer, it’s likely they deliver locally, but you should ask for delivery details when requesting a quote.

They carry tiles from major brands such as Somany and RAK

Their product range includes:

Nano vitrified tiles

Glossy / polished floor tiles

Vitrified ceramic floor tiles 

Categories include:

EWC (wall mount)

EWC (floor mount)

Indian water closets

Table-top wash basins

Wall-hung basins

Counter-top basins

Yes under “Fittings (Bathroom and Kitchen)” they have various fittings.

They don’t explicitly list all the wellness brands on the website. For brand-specific wellness inquiries (like steam units or specific bathtub makers), you should contact them to check what brands they stock.

Yes  “Water Heaters” is one of the product categories on their site. 

 Yes kitchen products are part of their catalog. 

The site lists “Door Products” under their offerings, but does not specify exactly which types (e.g., frames, handles). You may need to ask them directly for specific door accessories.

 Yes  accessories are included in their product range. 

Yes, many of their sanitary ware items come with water-saving technology.

They have 20+ years of experience, and they partner with well-known brands like Somany, RAK, Jaquar, and Hindware, which supports their credibility. 

Their showroom is in Pondicherry, but as a trader, they may serve customers beyond just the city. For delivery, you should check with them directly.

It's not clearly stated on their website whether they give out tile or sanitary ware samples. Contacting them would help clarify this.

 Their website doesn’t explicitly mention a return policy. You should ask them at the time of purchasing or when requesting a quote.

There is no detailed warranty information available on the website. It's best to check with their sales team when you order a product.

While they do not specifically highlight “eco-friendly” or “green-certified” tiles, they offer water-efficient sanitary ware. For eco-certified tile options, you should speak with their sales team.

Their site does not mention a network of contractors. However, as a showroom, they may be able to recommend trusted installers locally  you can ask them.

They don’t offer an online bathroom design tool (as per their website), but visiting their showroom and working with their staff can help you plan and select products for your space.

They mention a “Download Brochure” option on one of their business-profile pages. 

Yes  their wellness range (bathtubs, steam units, shower panels) is suitable for residential use, though you can check with them for commercial or custom applications.

There is no mention of financing or EMI options on their site — you’ll need to check with them in person or ask at the time of purchase.

Their “Accessories” category likely includes such items, but they don’t list exact products on the site. Ask for a detailed accessory list when you visit or contact.

Devaki Ceramics’ vision is to be the foremost destination for high-quality tiles and sanitary ware in Pondicherry, setting industry standards in design, quality, and customer service.

Their mission is to continuously innovate, provide exceptional products and services, and build long-term relationships with clients by transforming spaces with craftsmanship and quali

Their website doesn’t mention specific environmental or manufacturing certifications. For such details, it's best to request that information directly.

Yes given their broad product range (tiles, sanitary ware, fittings), they are well-suited for both residential and commercial projects.

They are primarily based in Pondicherry; shipping outside local areas is not clearly described. Ask them directly when placing a large or out-of-state order.

Yes — they have a “Water Heaters” category.  You can ask which brands they carry.

Their older business-profile page (via IndiaMART) suggests they accept cash, cheque, DD, and online payments

Yes, their showroom is in Pondicherry (Sivagami Nagar on Villupuram Road). 

20+ years of experience in the industry. 

Trusted partnerships with top brands (Somany, RAK, Jaquar, Hindware).

Wide range of products (tiles, sanitary ware, wellness, fittings).

Personalized service and a physical showroom to view products.

Local presence in Pondicherry, making sourcing and delivery easy for regional customers

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